Nama : Rumaisha Safitri
NPM : 18213132
Kelas : 4EA11
9
Things Managers Do That Make Good Employees Quit
It’s pretty incredible how often you hear managers complaining about
their best employees leaving, and they really do have something to complain
about—few
things are as costly and disruptive as good people walking out the door. Managers
tend to blame their turnover problems on everything under the sun, while
ignoring the crux of the matter: people don’t leave jobs; they leave managers. The
sad thing is that this can easily be avoided. All that’s required is a new
perspective and some extra effort on the manager’s part. First, we need to
understand the
nine worst things that managers do that send good people packing.
1. They overwork people.
Nothing burns good employees out quite like overworking them.
It’s so tempting to work your best people hard that managers frequently fall
into this trap. Overworking good employees is perplexing; it makes them feel as
if they’re being punished for great performance. Overworking employees is also
counterproductive. New research from Stanford shows that productivity per hour
declines sharply when the workweek exceeds 50 hours, and productivity drops off
so much after 55 hours that you don’t get anything out of working more.
If you must increase
how much work your talented employees are doing, you’d better increase their
status as well. Talented employees will take on a bigger workload, but they
won’t stay if their job suffocates them in the process. Raises, promotions, and
title-changes are all acceptable ways to increase workload. If you simply increase workload because
people are talented, without changing a thing, they will seek another job that
gives them what they deserve.
2. They don’t recognize contributions and reward good work.
It’s easy to underestimate the power of a pat on the back,
especially with top performers who are intrinsically motivated. Everyone likes
kudos, none more so than those who work hard and give their all. Managers need
to communicate with their people to find out what makes them feel good (for some,
it’s a raise; for others, it’s public recognition) and then to reward them for
a job well done. With top performers, this will happen often if you’re doing it
right.
3. They don’t care about their employees.
More than half of people who leave their jobs do so because of
their relationship with their boss. Smart companies make certain their managers
know how to balance being professional with being human. These are the bosses
who celebrate an employee’s success, empathize with those going through hard times,
and challenge people, even when it hurts. Bosses who fail to really care
will always have high turnover rates. It’s impossible to work for someone
eight-plus hours a day when they aren’t personally involved and don’t care
about anything other than your production yield.
4. They don’t honor their commitments.
Making promises to people places you on the fine line that lies
between making them very happy and watching them walk out the door. When you
uphold a commitment, you grow in the eyes of your employees because you prove
yourself to be trustworthy and honorable (two very important qualities in a
boss). But when you disregard your commitment, you come across as slimy,
uncaring, and disrespectful. After all, if the boss doesn’t honor his or her
commitments, why should everyone else?
5. They hire and promote the wrong people.
Good, hard-working employees want to work with like-minded
professionals. When managers don’t do the hard work of hiring good people, it’s
a major demotivator for those stuck working alongside them. Promoting the wrong
people is even worse. When you work your tail off only to get passed over for a
promotion that’s given to someone who glad-handed their way to the top, it’s a
massive insult. No wonder it makes good people leave.
6. They don’t let people pursue their passions.
Talented employees are passionate. Providing opportunities for
them to pursue their passions improves their productivity and job satisfaction.
But many managers want people to work within a little box. These managers fear
that productivity will decline if they let people expand their focus and pursue
their passions. This fear is unfounded. Studies show that people who are able
to pursue their passions at work experience flow, a euphoric state
of mind that is five times more productive than the norm.
7. They fail to develop people’s skills.
When managers are asked about their inattention to employees,
they try to excuse themselves, using words such as “trust,” “autonomy,” and
“empowerment.” This is complete nonsense. Good managers manage, no matter how
talented the employee. They pay attention and are constantly listening and
giving feedback.
Management may have a beginning, but it certainly has no end. When you have a talented employee, it’s up to you to keep
finding areas in which they can improve to expand their skill set. The most talented
employees want feedback—more so than the less talented ones—and it’s your job
to keep it coming. If you don’t, your best people will grow bored and
complacent.
8. They fail to engage their creativity.
The most talented employees seek to improve everything they
touch. If you take away their ability to
change and improve things because you’re only comfortable with the status quo,
this makes them hate their jobs. Caging up this innate desire to create not
only limits them, it limits you.
9. They fail to challenge people intellectually.
Great bosses challenge their employees to accomplish things that
seem inconceivable at first. Instead of setting mundane, incremental goals,
they set lofty goals that push people out of their comfort zones. Then, good
managers do everything in their power to help them succeed. When talented and
intelligent people find themselves doing things that are too easy or boring,
they seek other jobs that will challenge their intellects.
Bringing it all together
If you want your best
people to stay, you need to think carefully about how you treat them. While good employees
are as tough as nails, their talent gives them an abundance of options. You
need to make them want to
work for you.
Keterangan
:
- Kalimat
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- Kalimat
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perfect tense.
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